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+44 (0)1934 744171

QUESTIONS



Q. Is it more expensive to book a taxi through OTS Ltd than to get a taxi at the Airport?
A. No, in fact it is cheaper, especially on longer trips.
Q. How do I find my driver?
A. He will be in arrivals with your name on a ‘Meet and Greet’ board, you will have his contact no. and he will have yours.
Q. Will I incur any extra charges if my plane is delayed?
A. No, we will track your plane's progress when it is in the air.
Q. Is Your Company licensed and fully insured?
A. Yes, We are fully licensed. All our vehicles are also insured
Q. Can I make a booking on line?
A. Yes, Just enter the details on the ‘Instant Online Quote’ form and will automatically receive a quote. It is then up to you if you would like to make a booking.
Q. What do I do if I don’t know the postcode?
A. Click ‘Manual Quote’ and fill in as many details as you can and we will email you a quote to your inbox as quickly as possible.
Q. What happens after I click on the quote that I want to accept?
A. We will receive your request for a transfer and we will send you an email to confirm the booking.
Q. What happens if I haven’t received confirmation and my transfer is imminent?
A. Please call 0871 3103430 and we will deal with your booking as quickly as possible.
Q. Will you meet us anytime of day or night?
A. Yes as all bookings are pre booked we can provide a 24hr service.
Q. Can I smoke in the car?
A. No. OTS Ltd operates a strict non smoking policy in all their vehicles.



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OTS Airport Taxi Service

Onward Travel Solutions Ltd

Airport Taxis and Transfer Services

Airport Taxi Payment options

We specialise in airport taxi transfers to and from all UK airports for both individuals and groups, with the accent on a courteous and thoroughly professional personal service at affordable prices. 24 hours a day. 7 days a week.

 

If you would like a quote for a journey you are planning please select the 'Type of Journey' you require and enter the post code on the 'Instant Online Quote' form above. If you don't have the post code please select the 'Type of Journey' and then click on the 'Manual Quote' button and fill in as many details as possible and we will email you with a quote as soon as possible. The price we quote is the price you pay.

 

From the moment you contact us, we’ll do everything we can to ensure that your booking and transfer go as smoothly as possible. That means an air conditioned vehicle tailored to the number of passengers and the luggage requirements specified by you. An experienced driver with proven customer service skills and an extensive knowledge of the local area. A complimentary ‘meet and greet’ service in arrivals – a comforting thought, especially for first time visitors in a foreign country.

 

If your flight is early or subject to delays, we will track your flight's progress and send your driver at the new expected time of arrival.

 

Airport taxi

 

A lot of our work is corporate based so if you are booking a taxi for other people you need not worry, we will give them the professional quality service they would expect. We accept most major credit cards and debit cards and send receipts via email.

 

OTS also welcomes corporate account customers and, subject to credit references, we’ll be happy to offer you a monthly invoicing facility or direct debit on our airport taxi services.